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Frequently Asked Questions

When the availability of an item is listed as 'In Stock', it means that the item is physically here at our store.  If the item says 'Available', it means that the item, when last checked, is in stock at either the manufacturer's warehouse or in some cases at a distributor's warehouse. 

Because available items can sometimes sell out quickly, we make every effort to keep this category as up to date as possible.  Most of the time avaialbe items can be ordered in upon request although occasionally the manufacturers end up being sold out. You can always email us ahead of placing your order if you want us to check into the current availability of an item.

Keep in mind that we do not actually process your credit card until your order is ready to ship which allows us to make sure the item(s) are still available and if so, order them in for you before finalizing the order.

We will notify you if any part of your order is no longer available before processing and shipping so that you have the opportunity to make adjustments, et cetera.

We try to ship in stock items within one business day whenever possible.  If your order has a combination of in stock and available items that need to be ordered in, we may hold your order until those items arrive; usually within 4-6 working days.

If your order is a combination of pre-order items and in stock items, you can give us detailed instructions during the checkout process or we may contact you to discuss the best way to proceed with either a single shipment or possibly multiple shipments as items arrive.

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